Platformatic Privacy Notice

Last Updated: Dec 15th, 2022


Platformatic, Inc. (" Platformatic ," " we ," or " us") respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Notice (" Notice") describes the information we may collect from you or that you may provide when you visit the website (the " Site") and the services we provide within the website (collectively the " Services") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or Services. By accessing or using the Services, you agree to this Notice.

Updates to this Notice

We may revise this Notice from time to time based upon evolving laws, regulations and industry standards, or as we may make changes to our business including our Site and our Services. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you do not agree with our changes, you should cease use of our Site and Services immediately.


We do not knowingly collect any personal information from individuals under 18 years of age. If we learn that we have collected the personal information of an individual under 18, we will delete the information as soon as possible.

Personal Information We Collect

Information You Provide Us

We collect certain information from you, including your name, email address, phone number, and address when you provide it to us on our Site. We do not collect sensitive personal information, as defined under applicable law.

Information We Automatically Collect

When you visit our Site or use our Services, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We may automatically collect this information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

How We Use Your Personal Information

We use the personal information we collect from you in the following ways:

  • To personalize your experience on the Site;
  • To provide, maintain, or optimize our Services;
  • To manage your account;
  • To communicate with you;
  • To manage your requests;
  • To screen for potential risks and fraud in our systems;
  • To provide you with support and respond to your inquiries;
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
  • To comply with legal obligations.

Sharing Your Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may disclose your personal information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of company assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, personal information could be transferred to third-parties as a business asset.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your personal information here: You can also opt-out of Google Analytics here:

Privacy Technology Practices

Do Not Track Signals

Some browsers have incorporated "do not track" features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Site not to collect tracking information. At this time, the Site does not respond to "do not track" signals, if received.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site or Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like in customer reviews.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Data Retention

We retain your personal information for as long as we have a business relationship with you. We may retain your account information and order information for our records for up to 7 years after your last transaction.

California's Shine the Light Law

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of the information you provide through the Site to third parties for their direct marketing purposes. To make such a request, please contact us at the information provided below.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

Platformatic, Inc. 548 Market St, Pmb 85033 San Francisco, CA 94104